Uncategorised - Wilmar Sugar

Thank you for taking the time to share your thoughts about how we can do better as a business and build a great work environment.

We are particularly interested to hear your new and innovative ideas.

Please provide your feedback through the below form. All submissions will go to our P&C team to review.

You can choose to identify yourself or remain anonymous. You are encouraged to leave your name so a member of the P&C team can follow up with you, if required.

Submissions will be reviewed every few weeks.

If your issue requires urgent attention, please report it through your manager/supervisor or directly with a member of the P&C team.

Similarly, if you have a grievance, this must be directed to your manager/supervisor or our Workplace Relations team, via This email address is being protected from spambots. You need JavaScript enabled to view it..

Thank you for taking the time to recognise a colleague or team for their commitment to our Wilmar values.

At the end of each month, we will review the nominations and announce the winners in each of our six values categories.

Please complete the nomination form below.

Our virtual tours let you step inside a working sugar mill without leaving home.

You can take a journey through the sugar-making process and see how sugarcane is transformed into raw sugar, or just check out the parts of the factory that interest you most.

We created these virtual tours to meet the demand for an interactive, online visitor experience. They're also an opportunity to showcase our operations and the sugar industry more broadly.

We have two VR tours in our library: Macknade Mill in the Herbert region and Pioneer Mill in the Burdekin region. Step inside and take a look around.

Macknade Mill

Macknade Mill, located in the Herbert region, is the oldest continuously operating sugar mill in Australia. It's also the only mill to have a golf course within its grounds. The factory processes an average of 1.5 million tonnes of sugarcane each year to manufacture about 191,000 tonnes of raw sugar. Come check it out.

Pioneer Mill

Pioneer Mill, located in the Burdekin region, has been in operation since 1884. It processes an average of 1.7 million tonnes of sugarcane each year to manufacture about 260,000 tonnes of raw sugar. It also has a large powerhouse that generates green energy for Queensland homes. Take a look around.

You know what it takes to be 'One of us'.

If you refer a new candidate for an eligible role between now and 30 June 2025, you could earn up to $5,000*.

Our referral program - $5,000 ($2,000 + $3,000)*

All employees can refer a friend for an eligible wages position as part of our referral program.

If you refer a candidate for a permanent role, you will receive $2,000* after the referred employee completes their second successful week / second rostered rotation. You will receive a further $3,000* after the employee successfully** completes six months of employment with us.
If you refer a candidate for a seasonal role, you will receive $2,000* after the referred employee completes their second successful week / second rostered rotation. You will receive a further $3,000* after the employee successfully** completes a full season with us.

*All payments subject to taxation and superannuation.
**Successfully refers to an employee meeting all minimum performance requirements with the business.

NOTE: Members of the Sugar and Renewables Leadership Team and personnel in the People & Culture team may not participate.

How it works:

STEP 1: Spread the word

If you know someone who would be a great fit for one of our roles, tell them to apply. Make sure they list you as their 'Wilmar Referrer' when they apply online.

Visit the Wilmar careers page on our Wilmar Sugar ANZ website to view current job opportunities.

STEP 2: The process

Your referred candidate will go through a standard recruitment process.

If they're hired, and you meet the eligibility requirements, you'll be eligible for the referral payment.

Check out our FAQs for more details around eligibility criteria.

STEP 3: Reap the rewards

In most cases, you'll receive your referral payment* in two parts:

$2,000 after the referred employee successfully completes their second week / second rostered rotation
$3,000 after the referred employee successfully completes six months of employment or a full season with us.

Payments will be made by electronic deposit into your nominated bank account via payroll's standard pay run, following confirmation that the qualifying period has been completed.

*All payments subject to superannuation and taxation.

NOTE: Referral payment arrangements are subject to change, depending on business needs.

Who can participate?

All Wilmar Sugar and Renewables employees are eligible to participate in the Employee Referral Program, except for members of the Sugar and Renewables Leadership Team and personnel in the People & Culture team.

See the FAQs for full terms and conditions prior to referring a candidate. If you have questions, please reach out to your People & Culture representative.

Our mills

Macknade Mill

Herbert region
The oldest sugar mill in Queensland, Macknade Mill started up in 1873 and has run continuously since. It is situated on the banks of the Herbert River, 12km north-east of Ingham. Under different owners, the mill has had several major upgrades over the years. The mill crushes an average of 1.5 million tonnes of sugarcane a year, to manufacture about 191,000 tonnes of raw sugar.

Victoria Mill

Herbert region
Victoria Mill is a dual-milling-train factory and vies with Invicta Mill for the title of Australia’s largest sugar mill. When it was established by CSR in 1883, it brought new milling standards to North Queensland. The factory crushes an average of three million tonnes of sugarcane a year to manufacture about 400,000 tonnes of raw sugar. It is located about 3km east of Ingham.

Invicta Mill

Burdekin region
Invicta Mill was established at its current site in Giru in 1921. It was originally located on the Richmond River in New South Wales, then moved to South Kolan, near Bundaberg, for a short time before being moved to Giru. A dual-milling-train factory, it crushes about three million tonnes of sugarcane a year to manufacture about 440,000 tonnes of raw sugar.

Pioneer Mill

Burdekin region
Pioneer Mill is near Brandon and its single large chimney is usually visible from the Bruce Highway. It was established by sugar industry pioneers George Drysdale and Edmund Young in 1884. It crushes an average of 1.7 million tonnes of sugarcane a year, to manufacture about 260,000 tonnes of raw sugar. It also has Australia’s largest biomass generator.

Kalamia Mill

Burdekin region
Kalamia Mill is located near the picturesque Lilliesmere Lagoon, about 7km north of Ayr. The smallest of our four Burdekin mills, it began production in 1884 and today processes about 1.5 million tonnes of sugarcane a year. Its annual raw sugar production averages 230,000 tonnes. Its twin concrete stacks are usually visible from Beach Road.

Inkerman Mill

Burdekin region
Inkerman Mill is in Home Hill, on the southern end of the Burdekin River Bridge. It was established by Burdekin sugar industry pioneer John Drysdale and commenced crushing in 1914. Its centenary celebrations were held in 2014. The dual-milling-train factory crushes an average of 1.7 million tonnes of sugarcane a year, to manufacture about 260,000 tonnes of raw sugar.

Proserpine Mill

Mackay region
Proserpine Mill was established in 1897 and led to the development of the town of Proserpine. The mill was owned by a grower cooperative from 1931 until 2011 when it was purchased by Wilmar Sugar Australia. The mill crushes an average of 1.7 million tonnes of sugarcane a year, to manufacture about 240,000 tonnes of sugar.

Plane Creek Mill

Mackay Region
Plane Creek Mill is located at Sarina, south of Mackay, and started operations in 1896. It crushes an average of 1.2 million tonnes of sugarcane a year, to manufacture about 180,000 tonnes of raw sugar. Plane Creek Mill’s boilers supply power to the adjoining Wilmar Bioethanol Distillery, where molasses is processed into industrial and fuel ethanol.

Help us do better

Recognise great work

Check out our mills

Refer for rewards