Thank you for taking the time to share your thoughts about how we can do better as a business and build a great work environment.
We are particularly interested to hear your new and innovative ideas.
Please provide your feedback through the below form. All submissions will go to our P&C team to review.
You can choose to identify yourself or remain anonymous. You are encouraged to leave your name so a member of the P&C team can follow up with you, if required.
Submissions will be reviewed every few weeks.
If your issue requires urgent attention, please report it through your manager/supervisor or directly with a member of the P&C team.
Similarly, if you have a grievance, this must be directed to your manager/supervisor or our Workplace Relations team, via This email address is being protected from spambots. You need JavaScript enabled to view it..
Thank you for taking the time to recognise a colleague or team for their commitment to our Wilmar values.
At the end of each month, we will review the nominations and announce the winners in each of our six values categories.
Please complete the nomination form below.
Our virtual tours let you step inside a working sugar mill without leaving home.
You can take a journey through the sugar-making process and see how sugarcane is transformed into raw sugar, or just check out the parts of the factory that interest you most.
We created these virtual tours to meet the demand for an interactive, online visitor experience. They're also an opportunity to showcase our operations and the sugar industry more broadly.
We have two VR tours in our library: Macknade Mill in the Herbert region and Pioneer Mill in the Burdekin region. Step inside and take a look around.
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You know what it takes to be 'One of us'.
If you refer a new candidate for an eligible role between now and 30 June 2025, you could earn up to $5,000*.
Our referral program - $5,000 ($2,000 + $3,000)*
All employees can refer a friend for an eligible wages position as part of our referral program.
- If you refer a candidate for a permanent role, you will receive $2,000* after the referred employee completes their second successful week / second rostered rotation. You will receive a further $3,000* after the employee successfully** completes six months of employment with us.
- If you refer a candidate for a seasonal role, you will receive $2,000* after the referred employee completes their second successful week / second rostered rotation. You will receive a further $3,000* after the employee successfully** completes a full season with us.
*All payments subject to taxation and superannuation.
**Successfully refers to an employee meeting all minimum performance requirements with the business.
NOTE: Members of the Sugar and Renewables Leadership Team and personnel in the People & Culture team may not participate.
How it works:
STEP 1: Spread the word
If you know someone who would be a great fit for one of our roles, tell them to apply. Make sure they list you as their 'Wilmar Referrer' when they apply online.
Visit the Wilmar careers page on our Wilmar Sugar ANZ website to view current job opportunities.
STEP 2: The process
Your referred candidate will go through a standard recruitment process.
If they're hired, and you meet the eligibility requirements, you'll be eligible for the referral payment.
Check out our FAQs for more details around eligibility criteria.
STEP 3: Reap the rewards
In most cases, you'll receive your referral payment* in two parts:
- $2,000 after the referred employee successfully completes their second week / second rostered rotation
- $3,000 after the referred employee successfully completes six months of employment or a full season with us.
Payments will be made by electronic deposit into your nominated bank account via payroll's standard pay run, following confirmation that the qualifying period has been completed.
*All payments subject to superannuation and taxation.
NOTE: Referral payment arrangements are subject to change, depending on business needs.
Who can participate?
All Wilmar Sugar and Renewables employees are eligible to participate in the Employee Referral Program, except for members of the Sugar and Renewables Leadership Team and personnel in the People & Culture team.
See the FAQs for full terms and conditions prior to referring a candidate. If you have questions, please reach out to your People & Culture representative.
Sweeteners
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ErythritolA sweetener manufactured from natural products (dextrose derived from non-GMO corn), with 60-70% of the sweetness of sugar. An organic product is also available (registered Australian Certified Organic).
Industry use and applications
Provides good synergy with Stevia to enhance the flavour profile in food and beverage applications.
• Chocolate
• Confectionery
• Baked products
• Ice cream
• Nutritional bars
• Sugar-free coatings
• Table-top sweetener
Key properties
Organic, non-GMO, Kosher and Halal certified, with a low glycemic index. A substitute for sugar, it has a lower calorific value and approximately 60-70% of the sweetness. Has a Food Standards Australia New Zealand energy factor of 1 kJ/g in terms of a low-calorie sweetener.
Packaging
25kg bag. -
IsomaltA premium bulk sweetener with a pure, natural taste and physiological benefits such as calorie-reduction, tooth friendliness and suitability for diabetics. It provides significant body and smooth mouthfeel. Unlike other sweeteners, isomalt exhibits no cooling effect in the mouth.
Industry use and applications
• Chocolate
• Confectionery
• Baked products
• Nutritional bars
• Sugar-free coatings
Key properties
Non-GMO, Kosher and Halal certified, with a low glycemic index. A substitute for sugar, it has a lower calorific value and approximately 50% of the sweetness.
Packaging
25kg bag. -
MaltitolA sweet product manufactured from the natural product tapioca starch, and used as a substitute for sugar in many applications. Of all the sugar polyols (sweeteners), maltitol is the closest to sugar, both chemically and physically. We stock both crystalline and liquid maltitol.
Industry use and applications
• Chocolate
• Confectionery chews
• Baked products
• Chewing gum
• Nutritional bars
• Sugar-free coatings
• Table-top sweetener
Key properties
Non-GMO, Kosher and Halal certified, with a low glycemic index. A common substitute for sugar, it has a lower calorific value and approximately 90% of the sweetness.
Packaging
• Crystalline maltitol (powdered): 20kg cartons
• Maltitol syrup (liquid): 275kg drums, 1250kg intermediate bulk containers -
PolydextroseA versatile polysaccharide manufactured from natural products and often described as a soluble dietary fibre. The ACME grade we stock in Australia has a very low level of sugar (less than 2%) and can be used in “no added sugar” products.
Industry use and applications
Mainly used in food formulations as a bulking agent to maintain mouthfeel, texture and volume in combination with intense sweeteners. Its humectant qualities (ability to preserve moisture) can also improve product shelf life.
• Chocolate
• Confectionery
• Baked products
• Ice cream
• Nutritional bars
• Savoury applications
Key properties
Non-GMO, Kosher and Halal certified, with a low glycemic index. A source of soluble dietary fibre by Food Standards Australia New Zealand standards.
Available grades
• ACME Grade
• Standard Food Grade
Packaging
20kg or 25kg bags, depending on the grade. -
Sorbitol powderOne of the most popular sugar polyols (sweeteners) used in pharmaceutical, food and confectionery markets around the world.
Industry use and applications
Pharmaceutical: Sorbitol is an ideal carrier in formulations to improve taste and mouthfeel. It also acts as a shelf life extender.
Food and confectionery: Used as a sweetener with a reduced calorie intake compared to sugar.
Key properties
Manufactured from glucose derived from starch. It is 60% as sweet as sugar and has a noticeable cooling effect in products consumed.
Available grades
• BP grade in 10 and 50 Mesh
• Food Grade
• Industrial Grade
Packaging
20kg or 25kg cartons, depending on the grade. -
SteviaA natural sweetener derived from the leaf of the Stevia rebaudiana plant, it can be up to 300 times sweeter than sugar and has virtually no calories. Suitable for use in “sugar free” formulations. Also available as an organic product (registered Australian Certified Organic).
Industry use and applications
Works particularly well with sugar and erythritol.
• Chocolate
• Confectionery
• Baked products
• Ice cream
• Nutritional bars
• Sugar-free coatings
• Table-top sweetener
Key properties
Organic, non-GMO, Kosher and Halal certified, with a low glycemic index. A common substitute for sugar, it has a lower calorific value and approximately 200 to 300 times the sweetness. Stevia glycosides are easy to work with and extremely heat, photo and pH stable under a wide range of processing and storage conditions.
Available grades
• Rebaudioside A 97%
• Rebaudioside A 60%
• Steviol Glycoside 95%
• Other grades available on request
Packaging
5kg and 25kg cartons.
Collagen peptide
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Collagen peptideOne of the highest quality collagens available in Australia. Containing amino acids, the peptides are extracted from fish scales to form a high quality powder. A common ingredient in cosmetics, food and complementary healthcare products. Research suggests that ingestion of collagen may have beneficial effects on bone mineral density, skin, nails and hair.
Industry use and applications
• Nutritional bars
• Beverages
• Protein blends
• Meal replacement products
• Shampoos and conditioners
• Cosmetics
Key properties
A marine-sourced product with 94% protein. Collagen peptides dissolve clear in cold water, do not gel, and present a neutral taste and odour. They have a similar composition to gelatine and can bind and stabilise products while forming a base for health foods.
Packaging
10kg carton.
Flavour enhancers
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Hydrolysed corn protein (Amiflex)One of the best clean label flavour enhancers available in Australia. Made from natural products, it is used in savoury applications and can replace MSG or ribotide. Also able to be used in combination with yeast extracts.
Industry use and applications Used as a partial or total MSG replacement, usually in soup, gravies and seasonings. Carries a clean label with no additive number. Can be labelled in ingredients lists as hydrolysed corn protein. If being used on flavour blends it can be described simply as “flavours”. Also suitable in products labelled “No added MSG”.
Key properties
Gluten free with very low salt content (4-5%) compared to hydrolysed vegetable proteins (typically 43%). Has a strong umami (high natural MSG content as glutamic acid at 25%, HVPs are typically 6%) and flavour (67% free amino acids compared to HVPs which are typically 23%). Good synergy with yeast extracts.
Packaging
10kg -
Hydrolysed vegetable protein[A1] s (HVPs)
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RibotideA popular blend of IMP and GMP, stocked in Australia. Often used in combination with MSG to achieve the strongest possible flavour-enhancing effect.
Industry use and applications
A "nature identical" ingredient extensively used in soups, snacks, sauces, stocks and a number of other savoury products. Often used in flavour rounding to mask flavours and unpleasant aftertaste, or to take the edge off sharply acidic or bitter tastes.
Key properties
Non-GMO, Kosher and Halal certified, and suitable for vegan diets. A free-flowing white crystal approved by the FSANZ, FDA, EU and JECFA.
Packaging
25kg polythene-lined carton. -
Yeast extractAdds a natural tasting, ripening, rich aftertaste, home-cooked and umami flavour to soups, cheese snacks, noodles and sauces.
Packaging
1 kg x 10 bags in a carton.
Enzymes
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EnzymesOften used as a processing aid in manufacturing or in the creation of new products. Generally used by industries such as dairy, meat, wine, sugar milling, brewing, chemical, complimentary healthcare and animal nutrition.
Industry use and applications
• Dietary supplements: Pharmaceutical grade enzymes to maximise body health
• Food processing: Starch processing in sugar milling, unique flavour creation in the dairy and food industries, and for clarification of fruit juice and wine
• Animal nutrition: Feed grade enzymes to enhance nutrition uptake
• Chemical/industrial: Detergents and cleaning products
Key properties
Enzymes bind to molecules, accelerate reaction times and are selective. Enzyme reactions can improve quality, alter flavour, increase solubility, breakdown waste or unwanted components, and promote greater availability of components for nutrition. Our enzymes available for customers in Australia and New Zealand are non-GMO.
